Getting Help
Where
to call to obtain mental health services:
There are specific lists of providers for each
remedial service. Youth and families who
are interested in obtaining any of the remedial home-based services that were
created as a result of the court orders in this case should contact the
providers in their areas for the service they want. Just click on the service below to view a
list of providers.
Mobile Crisis
Intervention
Intensive
Care Coordination
Crisis Stabilization
Family
Partners
In-Home
Therapy
In-Home
Behavior Services
Therapeutic
Mentoring
Basic eligibility
requirements:
In order to obtain any of the new remedial services, the
youth must be Medicaid- eligible and a MassHealth member. In addition, the youth and family must meet
separate eligibility criteria for the specific service that they want.
To be eligible for MassHealth, the youth must qualify for
one of two MassHealth plans: Standard or CommonHealth. MassHealth Standard is based upon income
levels of the family. CommonHealth is
based upon the child's disability. If
you have questions concerning the eligibility requirements for MassHealth
Standard or CommonHealth, or need additional information about how to apply,
contact MassHealth Customer Service,
telephone: 1-800-841-2900, TTY:
1-800-497-4648 (for people with partial or total hearing loss).
If
the family is enrolled in any other MassHealth plan, like MassHealth Basic or
Family Plan, you must convert to CommonHealth in order to obtain the new
services. Click here to learn how to convert to CommonHealth.
Click on the service below to see its eligibility criteria.
Mobile Crisis
Intervention
Intensive
Care Coordination
Crisis Stabilization
Family
Partners
In-Home
Therapy
In-Home
Behavior Services
Therapeutic
Mentoring
Where to call for advocacy
assistance:
As counsel for the plaintiff class Rosie D., CPR is committed to ensuring
access to the new services and is available to provide consultation, referral
assistance and direct representation to eligible youth and families. Please contact the Center at (617) 965-0776 if you have been
denied access to services for any of the following reasons:
·
A clinician
determined that the youth does not have a serious emotional disturbance (SED);
·
A Community
Service Agency (CSA) determined that Intensive Care Coordination (ICC) is not
medically necessary;
·
A Managed Care
Entity decided to deny, reduce, or prematurely terminate a requested service;
·
A disagreement
between the Individual Care Planning Team and state agencies has not been
resolved through the dispute resolution process.
In addtion, the Center for Public Representation has established a new
Legal Network to help youth and families obtain the services they need. Click here to learn about the new Network and find the attorneys who can help you.